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For all course enquiries please call the Course Enquiry Line on 030 030 32435

For general enquiries please call 01522 876000 or email .(JavaScript must be enabled to view this email address)

For International enquiries outside the EU, please call +44 (0)1522 876000 or email .(JavaScript must be enabled to view this email address)

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Find a Course...







ILM Diploma in Management (Combined Qualification)

Level 3

Key Facts

Level:Level 3

Full-time/part-time:Part Time

Duration:Predominatly work-based, the aim should be to complete within 12-15 months.

Location:Work Based

Course Code:NDP3MANWPL

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The course is ideal for individuals looking to take their first step into line management and for those who already have some management responsibilities.

ho is this qualification for?

The ILM Level 3 Diploma in Management (Combined Qualification) is ideal for individuals looking to take their first step into line management and for those who already have some management responsibilities. This combined knowledge and competency based qualification will build and develop new skills to enhance their management career. The qualification also forms part of the ILM Level 3 Management Apprenticeship.

About this qualification

Learners take five mandatory units in this qualification. The first unit looks at personal and professional development, helping the learner to identify their own development needs and plan how to fulfil them. The second unit develops practical team management skills. And the three remaining units of this section delve into the theory behind people management, leadership and business. Learners can then work with their employer and training provider to find the best-fit from the other units offered in the qualification.

What will learners be able to do?

The qualification allows the broadening of skills, knowledge and behaviours in a flexible and practical way related to today’s leadership and management practices where varied and non-routine management tasks are required by first line managers within a defined area of responsibility, some limited opportunity for taking decisions, managing budgets and responsibility for achieving specific results by using resources effectively through allocating work to team members, colleagues or contractors.

What are the potential benefits to my organisation?

Organisations will benefit from first-line managers with proven competence in the role. A broad selection of optional units allows the qualification to be tailored to suit your organisations’ learning and development needs. The qualification will promote a culture of organisational learning and development.

Qualification Structure
Learners must achieve a minimum of 55 credits of which 31 credits will be from the mandatory units in Group 1. The remaining 24 credits must be achieved from units in optional Groups 2 and 3 (Group 2, a minimum of 17 credits; Group 3 a maximum of 7 credits). The qualification provides units at Levels 2, 3 and 4. However, a minimum of 41 credits must be achieved at Level 3 or above.

Group 1

• Manage Personal and Professional Development
• Manage Team Performance
• Principles of Leadership and Management
• Principles of People Management
• Principles of Business

Group 2

• Promote Equality, Diversity and Inclusion in the Workplace
• Manage Individuals’ Performance
• Manage Individuals’ Development in the Workplace
• Chair and Lead Meetings
• Encourage Innovation
• Manage Conflict within a Team
• Procure Products and/or Services
• Implement Change
• Implement and Maintain Business Continuity Plans and Processes
• Collaborate with other Departments
• Support Remote or Virtual Teams
• Participate in a Project
• Develop and Maintain Professional Networks
• Develop and Implement an Operational Plan
• Encourage Learning and Development
• Discipline and Grievance Management
• Develop Working Relationships with Stakeholders
• Manage Physical Resources
• Manage the Impact of Work Activities on the Environment
• Prepare for and Support Quality Audits
• Conduct Quality Audits
• Manage a Budget
• Manage a Project
• Manage Business Risk
• Manage Knowledge in an Organisation
• Recruitment, Selection and Induction Practice
• Manage Redundancy and Redeployment

Group 3

• Buddy a Colleague to Develop Their Skills
• Contribute to the Improvement of Business Performance
• Negotiate in a Business Environment
• Develop a Presentation
• Deliver a Presentation
• Contribute to the Development and Implementation of an Information System
• Resolve Customers’ Problems
• Resolve Customers’ Complaints
• Gather, Analyse and Interpret Customer Feedback
• Employee Rights and Responsibilities
• Health and Safety Procedures in the Workplace
• Manage Events
• Review the Quality of Customer Service

Candidates will need to gather evidence of their performance in order to be assessed against the competence based learning outcomes in the qualification. Therefore, it is realistic to expect that candidates will be either practising or aspiring junior managers.

The ILM Level 3 Diploma in Management is part of a pathway that goes on to ILM Level 5 qualifications: ILM Level 5 VRQ Diploma in  Management and Leadership and ILM Level 5 NVQ Diploma in Management and Leadership.

Information for fees can be obtained from the contact at the "Further Information" tab below.

Fees include ILM registration, tutor support and assessment.

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